Instant Messaging: The History and the Impact
Instant messaging, commonly referred to as IM, is defined as: a form of text-based communication in which two or more people participate in a conversation over their computers or smartphones via an Internet-based chat room or application.
According to Britannica, Instant Messaging was first introduced in the 1990’s, however, the invention dates back to 1971. The inventor was a computer scientist named Murray Turoff who initially created the technology for the Office of Emergency Preparedness. The technology was created as a way to improve communications, and most importantly, during emergencies when information needed to be quickly shared. The technology was first developed for government usage in order for them to quickly communicate, especially in critical situations like managing wage and price controls or other crises.
At this point in time, technologies such as the telephone and email were already invented, however, the introduction to instant messaging made it possible for a more efficient alternative. IM allowed people to have back-and-forth conversations instantly. It allowed for a more mass communication system that enabled multiple people to connect to the system and exchange messages in real time.
The invention of instant messaging (IM) changed the way people communicate by making conversations faster, more efficient, and more accessible. It solved the problem of slow and inefficient communication, especially in emergency situations where quick decision-making was necessary. Over time, IM expanded beyond government use, becoming a key tool for businesses, social interactions, and global connectivity.
With all technological advances, IM also had its negative impacts. As the popularity of instant messaging grew, it declined face-to-face interactions. People started relying more on digital messaging, sometimes reducing in-person social skills. IM also doesn’t have the same effect as those in person interactions. Additionally, text-based communication lacks tone and body language, leading to misunderstandings.
Despite these challenges, instant messaging remains a fundamental part of modern communication. It continues to evolve with new features such as voice and video calls, and AI-powered chatbots. Its impact on society is undeniable, shaping the way people connect, collaborate, and share information in both personal and professional settings.
Role in Media
Instant messaging has also played a major role in the media, helping to change the way news is shared and consumed. Journalists and news organizations now use IM to quickly communicate with sources, verify information, and coordinate coverage in real time. Social media platforms that incorporate IM, such as Twitter, Facebook Messenger, and WhatsApp, have also become essential tools for breaking news. These platforms allow reporters to instantly distribute news updates and engage with audiences directly.
However, the rise of IM in the media has also contributed to challenges such as misinformation and the rapid spread of potentially fake news. The speed at which messages are shared can lead to the spread of false information, making it difficult to control the accuracy of news. Messaging apps have also been used to spread propaganda, creating new challenges for fact-checking and media regulation due to the speed it allows information to be shared.
